Return Policy
Soul Health Essentials, LLC cares about your satisfaction in our products and each one is created with your health, well-being and evolution in mind. I’m very selective about the ingredients I use and even more so about the companies from which I choose to purchase supplies. Not only do I believe in pure ingredients, I hold the same value for the companies from which they come—they must have pure intentions and business ethics to gain my support.
We strive to describe each product as clearly as possible on the website, offering you a “virtual” sniff as you read about the intended outcome when using each item. Soul Health Essentials oils are “energetic” in nature—meaning that many are designed to create a key experience that matches your desired outcome. Please keep in mind that if you dislike a scent, it might actually mean that you need that particular aroma to help you evolve beyond old challenges, beliefs or emotional/spiritual blockages that are holding you back from having the life you want. Sometimes a dislike for a scent is actually a sign that you are resisting change that might make your life better if you chose to embrace it.
We are confident in the quality and integrity of our products. Because essential oils are personal care products, we only accept returns that are unopened and unused (intact safety seal, etc.) within two weeks of purchase. Customers are responsible for all return shipping costs.
If you aren’t happy with your order, please complete the contact form below and a customer service representative will contact you within two business days to discuss your concerns.